Throbr Privacy Policy

Last updated: 15 October 2026

This policy explains what personal data the Throbr dating app collects, why, who it is shared with, and the choices you have. Throbr is only for adults aged 18 and over. It is written to meet India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Data we collect

• Account: name, email address, date of birth, gender, and how you sign in (Google or email and password).
• Profile: photos, bio, interests, preferences and any other details you add. Your profile is visible to other users.
• Location: your precise location, only while you use the app and only if you allow it, to show people and events near you. We do not track your location in the background.
• Messages and media: chat messages, photos and voice notes you send, stored so the conversation is available to both people.
• Calls and live video: voice and video calls and live streams are carried in real time by our calling provider. We do not record them. During live streams, snapshots are taken periodically and checked automatically for nudity and violence.
• Purchases: what you bought and when. Payments are handled by Google Play (in the Android app) or Razorpay (website and event tickets). We never receive your card or bank details.
• Safety: reports you make or that others make about you, blocks, and moderation decisions.
• Device and usage: device model, operating system, app version, push notification token, crash reports, performance data and how you use features.
• Advertising: some screens show ads from Google AdMob, which uses your device's advertising ID. When you watch an ad for a reward, AdMob tells our server your account ID so we can credit it. You can reset or limit the advertising ID in your phone's settings.

2. How we use it

• To run the service: create your profile, show you matches and nearby people and events, deliver messages and calls.
• To keep people safe: automatically scan uploaded photos and live video for unsafe content, review reports, and remove or ban accounts that break our rules.
• To process purchases, subscriptions, coins and creator payouts.
• To send notifications you have turned on.
• To fix crashes, measure performance and improve the app.
• To prevent fraud and meet legal obligations.

We process your data on the basis of the consent you give when you sign up, which you can withdraw at any time by deleting your account, and where the law allows us to without consent (for example, to comply with a court order).

3. Who we share it with

Other users see your profile and the messages you send them. We do not sell your personal data. We use these service providers, who process data only to provide their service to us:

We may also disclose data when required by Indian law, a court order or a government authority, or to protect someone from harm.

4. Where your data is stored

Your data is stored with Google Cloud (Firebase). Our main database is in Google's Mumbai, India region. Some files and services, and some of the providers above, may store or process data outside India. Transfers outside India are made as permitted under the DPDP Act.

5. How long we keep it

• Your profile, photos, messages and other account data are kept while your account is active.
• When you delete your account they are deleted straight away (see Delete your account). Copies in our providers' logs and backups are removed on their normal schedules.
• We keep purchase and payment records for as long as Indian tax and accounting laws require, and safety reports and moderation decisions so that banned users cannot return and so we can help law enforcement.

6. Your rights

You can access and correct your data in the app, withdraw consent, delete your account, nominate someone to act for you, and raise a grievance. To exercise any right, use the app or contact us at support@throbr.in. We reply within 30 days.

7. Security

Data is encrypted in transit (HTTPS/TLS) and at rest by Google Cloud. Access is limited by security rules so users can only reach data they are allowed to see, and payments and coin balances are only changed by our server.

8. Children

Throbr is strictly for people aged 18 and over. We check age at sign-up, and we delete accounts we find belong to anyone under 18.

9. Changes

If we change this policy we will update the date above and tell you in the app if the change is significant.

10. Contact and Grievance Officer

For questions or complaints about your data, contact us at support@throbr.in.

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